Privacy Policy — NEXUS AI PLATFORM

Effective: April 16, 2026

NEXUS AI PLATFORM ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with Japan's Act on the Protection of Personal Information (APPI) and applicable international regulations.

1. Business Information

Business name: NEXUS AI PLATFORM (sole proprietorship)
Representative: Kosuke Miyaji
Address: Fiore 402, 3-6-23 Totsuka-Higashi, Kawaguchi-shi, Saitama 333-0802, Japan
Email: info@nexus-global-ai.com

2. Information We Collect

Name, company name, job title
Email address, phone number
Billing address (when required for invoicing)
Inquiry and consultation details
Log data (IP address, browser information, pages viewed)
Payment information (credit card data is managed by Stripe, Inc. and is never stored on our systems)

3. How We Use Your Information

To provide, operate, and improve our services
To respond to inquiries and consultations
To process contracts, invoicing, and payments
To send service updates and relevant notifications
To analyze usage patterns in aggregate (non-personally identifiable form)
To comply with legal obligations

4. Sharing with Third Parties

We do not share your personal information with third parties except in the following cases:

With your consent
When required by law or legal process
To protect life, health, or property
With service providers who assist in delivering our services (bound by appropriate data handling agreements)

5. Third-Party Services

We use the following third-party services. Please review their respective privacy policies for details:

Stripe, Inc. — Payment processing. Credit card information is managed in Stripe's PCI DSS-compliant environment.
Google Analytics — Website usage analysis using cookies.
LINE Official Account — Customer communication channel.

6. Cookies

Our website uses cookies to improve user experience and for analytics purposes. You may disable cookies in your browser settings, but some features may become unavailable.

7. Security Measures

SSL/TLS encryption for all communications
Strict access control management
Regular server monitoring and backups
Limited personnel access to personal data

8. Your Rights

You have the right to request disclosure, correction, suspension of use, or deletion of your personal information. Please contact us using the information below, and we will respond within a reasonable timeframe after verifying your identity.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or our services. The revised policy takes effect upon publication on this website.

10. Contact

For privacy-related inquiries:
NEXUS AI PLATFORM — Data Protection Officer: Kosuke Miyaji
Email: info@nexus-global-ai.com
Contact Form