Disclosure required under Article 11 of the Act on Specified Commercial Transactions (Japan).
| Seller | NEXUS AI PLATFORM (trade name) Sole proprietorship |
|---|---|
| Representative | Kosuke Miyaji |
| Address | Fiore 402, 3-6-23 Totsuka-Higashi, Kawaguchi-shi, Saitama 333-0802, Japan |
| Phone |
+81-90-4920-9761 Hours: Mon-Fri 10:00-18:00 JST (excl. holidays) |
| info@nexus-global-ai.com | |
| Website | https://www.nexus-global-ai.com |
| Pricing |
All prices are displayed on the Pricing page (exclusive of 10% Japanese consumption tax where applicable). Representative products (USD, excl. tax): [One-time] - Website build (base): USD 1,498 onwards [Monthly plans — auto-renewing] - Monthly maintenance: USD 99/month - AI chatbot widget: USD 199/month - Monthly SEO blog auto-posting: USD 299/month - AI-powered outbound caller: USD 499/month - Premium Full Pack (all 10 features + direction AI): USD 3,298/month - Additional à la carte options: USD 79-2,498/month (selectable in My Page) - See the Pricing page for the authoritative current list. |
| Subscription Auto-Renewal & Cancellation |
All monthly plans are auto-renewing subscriptions. - Billing cycle: charged on the same calendar day each month, starting at signup. - Minimum term: none (cancel any time from month one). - How to cancel: toggle features off in My Page (/webdev/mypage/{order ID}) or email info@nexus-global-ai.com. - Deadline: cancellations requested at least 7 days before the next billing date stop the following cycle. - No pro-rated refund is provided for the cancellation month. Posted in accordance with Article 11 of the Japanese Specified Commercial Transaction Act and the 2022 amendment (clear disclosure of subscription terms). |
| Additional Fees |
- Bank transfer fees (borne by customer, if applicable) - Optional add-on features (quoted in advance) - Internet connection costs (borne by customer) |
| Payment Methods |
- Credit card (Visa / Mastercard / Amex / JCB / Diners) - Bank transfer (corporate contracts only) Payments are securely processed via Stripe, Inc. |
| Payment Timing |
- Credit card: charged at contract start, then monthly on the same date - Bank transfer: within 14 days of invoice date |
| Service Delivery | Service begins within 5 business days of contract (initial payment completion). Additional scheduling may be arranged depending on implementation scope. |
| Cancellation & Refund Policy |
As this service provides digital deliverables (consulting, system development, AI operations support), cancellations and refunds after service delivery has begun are not accepted for customer-initiated reasons. If we fail to provide services due to our own fault, a full or partial refund will be arranged promptly. Monthly subscriptions may be cancelled by notifying us at least 7 days before the next billing date. No pro-rated refunds are provided for the cancellation month. |
| System Requirements |
- Latest version of Google Chrome / Safari / Microsoft Edge / Firefox - Stable internet connection - JavaScript and cookies enabled |
| Special Conditions |
- Our address and phone number are disclosed publicly on this page at all times (not only upon request). - Service details and pricing may change without notice, but existing contracts will be honored under the terms agreed at the time of signing. |